Katie Paolino
Training Tips from the Hotel Solutions Team!
Training new team members is super important in that it impacts how quickly they can start adding value to the team. Without it, you can...
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These actionable, easy-to-implement
Video Tips
were created for you to start gaining serious traction in your hotels
by building your hotel team, making your financials more helpful, and ultimately making you money!
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Buck Paolino
How to stop getting boring hotel applicants.
Today, I want to address a problem as big as the titanic that I see almost every day. I had a call with a hotel leadership team a few...
Buck Paolino
How to hire the right hotel team for growth.
Ok, friends, I get asked this all the time, “Buck, how do I know if I have a good hiring process and how much time should it take? I...
Buck Paolino
What does Michael Scott and The Office have to do with Hotel Communication?
A favorite scene for me from the Office with Michael Scott is when Michael texts his boss, David Wallace 911. David Wallace: [over...
Buck Paolino
How to be confident you made the right hotel hire!
If your like me, or any leader out there, it’s scary opening yourself up in trust to hiring someone. For many years before making any...
Buck Paolino
How to lead like Netflix.
This morning I busted through a wall of bricks. Not through a physical wall of bricks like the Koolaid man where kids are cheering for...
Buck Paolino
Did I make the putt? Going for Eagle on a par 4.
No kidding there I was, playing the best round of golf in my life. Like I shoot around 100 but this day I was like Tiger Woods and Phil...
Buck Paolino
Do THIS to get unstuck and reach your smart goals.
You deserve to reach your goals! It's time to stop with smart goals and instead keep our goals simple.
Buck Paolino
Ignoring team culture will cost you.
Recently, I had the opportunity to hear a colleague from another business speak about managing through a crisis. They spoke about...
Katie Paolino
How often should you talk to your Hotel Accountant?
How do you communicate effectively between hotel managers and the accounting team? Here we are discussing how often a hotel general...
Katie Paolino
4 Mistakes to Avoid When Outsourcing in Your Company!
Outsourcing Your Accounting Today we're discussing 4 mistakes to avoid when outsourcing a critical task in your company! The top 4...
Katie Paolino
5 Reasons to Outsource a Critical Task in Your Company!
Why You Should Outsource Right Now! Today we're discussing 5 reasons why you should outsource a task in your company! Overall the top 5...
Buck Paolino
Manage Your Time and Reach Your Goals with the Pareto Principle!
Assess Your Goals and Tasks Using the 80/20 Rule. No matter your role or responsibility at the hotel, there is always a feeling of...
Katie Paolino
How to Elevate Accounting from a Cost to a Wealth Building Tool!
Hotel Controller Wins Picture this... A person on your team shows up to work every day smiling and energized. They do their work...
Buck Paolino
Increase Retention by Going Deeper With Your Team!
It costs how much to hire someone??!! This is going to come as a shock to some of you, but to bring on a new team member can be twenty to...
Buck Paolino
Key Tips to Making the Best Employee Benefits Package!
It’s hard to compete with the big boys. It’s very challenging to hire and retain the best talent when we don’t have the same budget for...
Buck Paolino
How to Use Our Three Calendar Sales System!
How to Increase Hotel Sales “Heads in beds” is a mantra for many hotel sales teams. Your sales team is always looking for new business...
Buck Paolino
Use Extreme Ownership to Make Difficult Conversations More Productive Than Ever.
This week we’re talking about how to have a difficult and what many feel like are uncomfortable reviews with team members. It’s never...
Buck Paolino
Using Videos to Train New Hires!
How to Train Your Hotel Team Fast Ever get the new team member overwhelm? The overwhelm and excitement of "YES, I found someone! But now...
Buck Paolino
Create Scripts for Your Team!
“I don’t have to wear a mask. It’s no longer state mandated!” “I requested on the phone that I wanted a 2 pm check-in time.” “Wait, why...
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